Terms and Conditions – ixbet Pakistan Betting Platform Rules

1. Acceptance of Terms

By registering an account, making a deposit, placing a bet or otherwise accessing any part of the ixbet platform, you confirm that you have read, understood and agreed to be bound by these Terms in their entirety. Acceptance is effective from the moment you complete the registration process.

These Terms may be updated from time to time. Continued use of the ixbet platform after any update constitutes acceptance of the revised Terms. We will notify you of material changes via email or an in-platform notification where reasonably practicable.

2. Eligibility

To register and use ixbet, you must meet all of the following requirements at all times:

• You must be at least 18 years of age. ixbet applies a strict minimum age policy with no exceptions whatsoever.
• You must be a natural person. Corporate entities may not register player accounts.
• You must have the legal capacity to enter into binding agreements under the laws applicable to you.
• You must not be a resident of any jurisdiction in which access to online betting or casino services is prohibited by law.
• You must not be an employee, director, consultant or close family member of any employee of ixbet or its affiliated companies.

ixbet reserves the right to request proof of age at any time. If a player is found to be under 18 years of age, the account will be immediately suspended, all pending bets voided and any deposited funds returned to the original payment method. Winnings generated on an underage account will be forfeited.

3. Account Registration

3.1 One Account Per Player

Each player is permitted to hold exactly one ixbet account. Creating duplicate accounts is strictly prohibited and will result in all associated accounts being suspended. Funds held across duplicate accounts may be confiscated pending investigation.

3.2 Accurate Information

You must provide accurate, complete and up-to-date information when registering. This includes your full legal name, date of birth, address and contact details. You are responsible for keeping this information current. ixbet will not be liable for any issues arising from inaccurate registration information provided by you.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your account credentials — username, password and any two-factor authentication codes. You must not share your account details with any other person. If you suspect unauthorised access to your account, contact ixbet support immediately. ixbet will not be liable for losses resulting from failure to keep your credentials secure.

3.4 Verification (KYC)

ixbet may require you to complete identity verification at any point — at registration, before processing a withdrawal, or as part of an ongoing compliance review. Verification documents typically required include a government-issued photo ID (CNIC, passport or driving licence) and proof of address. Accounts that cannot be successfully verified may have withdrawals suspended until verification is complete.

4. Deposits and Withdrawals

4.1 Accepted Payment Methods

ixbet currently accepts the following payment methods for Pakistani players: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer and Visa/Mastercard debit or credit cards. All transactions are processed in Pakistani Rupees (PKR).

4.2 Minimum and Maximum Amounts

• Minimum deposit: Rs 500
• Maximum deposit: Subject to your chosen payment method's daily transaction limits
• Minimum withdrawal: Rs 500
• Withdrawal processing times: Easypaisa/JazzCash within 2 hours; NayaPay/SadaPay same day; IBFT 1 business day; Visa/Mastercard 1–3 business days

4.3 Withdrawal Policy

Withdrawals will only be processed to the same payment method used for the corresponding deposit wherever technically possible, as an anti-money-laundering measure. ixbet reserves the right to request additional verification before processing any withdrawal. Withdrawals may be delayed if your account has active bonus wagering requirements that have not yet been met.

4.4 Currency

All account balances, bets, winnings and bonus amounts on ixbet are denominated in Pakistani Rupees (PKR). No foreign currency conversion fees are applied to standard PKR transactions via supported local payment methods.

5. Betting Rules

5.1 Bet Placement

All bets placed on ixbet are final once confirmed. You are solely responsible for checking your selections, stake amounts and odds before confirming any bet. ixbet will not cancel or amend confirmed bets at the request of a player except in the specific circumstances outlined below.

5.2 Void Bets

A bet may be voided by ixbet under the following circumstances:

• The event is abandoned or cancelled before the minimum required play time has been completed.
• The bet was placed at an obviously erroneous price ("palpable error") that no reasonable player should have accepted as a genuine market price.
• The bet relates to an event whose result was known to the player at the time of placement.
• Technical issues resulted in the bet being recorded incorrectly.

5.3 Odds and Prices

ixbet displays odds in decimal format. Odds are subject to change until a bet is confirmed. All stated odds include your stake in the return calculation unless otherwise specified. ixbet reserves the right to limit or refuse bets from any player without explanation, including but not limited to cases of suspected advantage play, arbitrage or match-fixing.

5.4 In-Play Betting

In-play betting markets are subject to suspension at any time at ixbet's discretion. The acceptance of in-play bets is not guaranteed. Any bets placed on markets that were suspended at the time of placement will be void.

6. Bonuses and Promotions

6.1 Welcome Bonus

The ixbet welcome bonus is available to new players on their first deposit only. The bonus is credited automatically as a percentage match of the qualifying deposit, up to the maximum stated in the current promotion. Welcome bonuses are subject to wagering requirements before any winnings derived from the bonus can be withdrawn.

6.2 Wagering Requirements

Wagering requirements specify how many times the bonus amount (and in some cases the deposit amount) must be bet before a withdrawal of bonus-derived funds is permitted. The applicable wagering requirement for each bonus is stated in its individual promotion terms. ixbet will clearly communicate all wagering requirements before you claim any bonus.

6.3 Friday Cashback

The weekly Friday cashback promotion returns 8% of a player's net live casino loss over the Monday-to-Sunday period. Cashback is calculated and credited automatically every Friday night and can be withdrawn without additional wagering requirements unless stated otherwise in the specific promotion terms.

6.4 General Bonus Rules

• One bonus per player, per promotion, unless explicitly stated otherwise.
• Bonuses cannot be transferred between accounts.
• ixbet reserves the right to withdraw or modify any bonus at any time.
• Players found to be abusing bonuses — including but not limited to creating multiple accounts or exploiting bonus structures — will have bonuses forfeited and accounts suspended.
• Bonuses expire after the period stated in the individual promotion terms.

7. Live Casino Rules

Live casino games on ixbet are provided by third-party game studios and are subject to both these Terms and the individual rules of each game as displayed within the game interface. Where any conflict exists between ixbet's Terms and a game provider's rules, the game provider's rules take precedence for game-specific matters.

• Bets accepted during a live casino round are final and cannot be reversed once the betting window has closed.
• In the event of a technical disconnection during a live game, settled bets will stand. Unsettled bets at the time of disconnection may be voided at ixbet's discretion.
• ixbet is not responsible for errors made by live dealers where such errors are subsequently corrected within the same game round by the provider's floor team.
• Maximum win caps apply on certain live casino games and game show formats. These caps are displayed in the game rules panel before you join a table.

8. Responsible Gaming

ixbet is committed to promoting responsible gambling. We offer the following tools to help players maintain control over their activity:

• Deposit limits: Set daily, weekly or monthly deposit caps at any time from your account settings.
• Session time reminders: Set a maximum session length and receive a notification when it is reached.
• Cooling-off periods: Temporarily restrict your account for a defined period.
• Self-exclusion: Permanently or semi-permanently exclude yourself from the ixbet platform.

All responsible gaming requests are processed promptly. Self-exclusion periods cannot be reversed before the agreed end date. For full details, please visit the Responsible Gaming page.

9. Prohibited Conduct

The following conduct is strictly prohibited on the ixbet platform and will result in immediate account suspension, forfeiture of balances and possible referral to law enforcement:

• Opening more than one account.
• Using automated bots, scripts or software to place bets or interact with the platform.
• Exploiting software bugs or errors for financial gain without reporting them to ixbet.
• Colluding with other players in live casino games.
• Using the platform to launder money or conduct any other fraudulent financial activity.
• Providing false or misleading information during registration or verification.
• Attempting to manipulate game outcomes or event results.
• Engaging in any form of match-fixing or insider betting activity.
• Sharing, selling or transferring your account to any other person.

10. Intellectual Property

All content on the ixbet platform — including but not limited to text, graphics, logos, game interfaces, software, audio and video content — is the property of ixbet or its licensed content providers and is protected by intellectual property laws. You may not copy, reproduce, distribute, modify or create derivative works from any ixbet content without express prior written consent.

The ixbet brand name, logo and all associated trademarks are the property of ixbet. Any unauthorised use of ixbet branding is strictly prohibited and may result in legal action.

11. Privacy and Data

ixbet collects and processes your personal data in accordance with its Privacy Policy. By registering an account, you consent to the collection and use of your data as described in that policy. ixbet uses your data for purposes including account management, identity verification, fraud prevention, regulatory compliance and improving the platform experience.

ixbet will not sell your personal data to third parties. Data may be shared with payment processors, game providers and regulatory bodies as necessary for the operation of the platform. Full details are set out in the Privacy Policy.

12. Limitation of Liability

To the maximum extent permitted by applicable law, ixbet's total liability to you for any claims arising from your use of the platform — whether based in contract, tort or otherwise — shall not exceed the total amount deposited by you in the thirty (30) days preceding the event giving rise to the claim.

ixbet shall not be liable for:

• Loss of profit, revenue or winnings.
• Indirect, consequential or special damages of any kind.
• Service interruptions due to maintenance, technical failure or events outside our reasonable control (including but not limited to internet outages, power failures or natural disasters).
• Losses resulting from your failure to keep your account credentials secure.
• The conduct of third-party game providers, payment processors or any other external service.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded.

13. Account Suspension and Closure

ixbet reserves the right to suspend or close any account at any time, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms.
• Suspected fraud, money laundering or other illegal activity.
• Failure to complete identity verification within a reasonable timeframe.
• Suspected match-fixing, arbitrage or systematic bonus abuse.
• Regulatory requirements or law enforcement requests.

Where an account is closed due to a player's breach of these Terms, any balance may be forfeited pending investigation. Where closure is at ixbet's discretion and is not related to player misconduct, any verified balance will be returned to the player via their registered payment method within seven business days.

You may close your account at any time by contacting customer support. Pending bets at the time of closure will stand and be settled normally. Any remaining balance will be returned to your registered payment method.

14. Disputes

If you have a dispute regarding a bet settlement, a payment, a bonus or any other aspect of your ixbet account, please contact customer support in the first instance. The support team will attempt to resolve your concern within 48 hours.

If your concern is not resolved to your satisfaction through the support process, you may escalate the matter to the ixbet complaints team by emailing support@ixbet.life with the subject line "Formal Complaint." We will acknowledge formal complaints within 24 hours and aim to provide a final response within 14 business days.

All disputes regarding the settlement of bets must be raised within 14 days of the relevant event result being confirmed. Disputes raised after this period will not be considered.

15. Amendments to These Terms

ixbet reserves the right to amend these Terms and Conditions at any time. Material changes will be communicated to registered players via email or an in-platform notification at least seven days before taking effect, wherever reasonably practicable. Your continued use of the ixbet platform after any amendment comes into effect constitutes your acceptance of the revised Terms.

It is your responsibility to check these Terms periodically for updates. The date at the top of this page reflects when the Terms were last revised.

16. Contact Us

If you have any questions about these Terms and Conditions or need help with any aspect of your ixbet account, please get in touch using the details below: